The Interpreter

Cyber & technology, explained.

A customer agent working at a keyboard at a call centre in Taguig City, Metro Manila, Philippines (Lisa Marie David/Bloomberg via Getty Images)

The industry of Philippines-based call centres and back-office shops that run customer service, tech support, and billing for companies abroad is living on borrowed time as artificial intelligence advances (Lisa Marie David/Bloomberg via Getty Images)

The Philippines has a golden chance to get Pax Silica right

The deal offers the best opening the Philippines has had in decades to escape the low end of regional manufacturing.

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